City of Toronto – Rain Barrel Savings Program

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.
 
2. Information We Collect
We may collect the following types of personal information:
 
A. Information You Provide to Us
  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • Any information submitted through payment process
  • We don’t store and payment information like credit card or debit card information
 
B. Automatically Collected Information
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data
3. How We Use Your Information
  • We use your information to:
  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and updates
  • Communicate promotional offers (if you opt-in)
  • Prevent fraud and enhance security
     
4. Cookies and Tracking Technologies
  • We use cookies and similar technologies to:
  • Improve user experience
  • Analyze website traffic
  • Remember user preferences
You can disable cookies in your browser settings, but some features of the website may not function properly.
 
5. How We Share Your Information
We do not sell your personal information.
  • We may share your data with:
  • Payment processing providers
  • Shipping and delivery companies
  • Legal authorities if required by law
6. Data Security
We implement appropriate security measures, including:
  • SSL encryption
  • Secure payment gateways
  • Restricted access to personal data
  • However, no online system is 100% secure, and we cannot guarantee absolute security
7. Data Retention
We retain your information only as long as necessary to:
  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
8. Your Rights
Depending on your location, you may have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your stored data
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately
 
10. Children’s Privacy
Our website is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect data from children
 
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date